Is this Winter Park hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Winter Park hotel have a swimming pool?

Yes, this Winter Park hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Winter Park hotel?

Best-rates for the Winter Park hotel starts from $129 per night with includes Accessibility, Business Services, Restaurant, Breakfast, Child Friendly, Laundry, Pool, Bar, Toiletries, Guest Services, Hot Tub, Skiing, Wheelchair Accessible, Transportation/Shuttle, Bedding/Linens, Wellness Facilities, Fireplace/Heating, Entertainment, Internet, TV, Parking, Security/Safety, Sports/Activities, Kitchen, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Winter Park hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Winter Park hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Winter Park hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Winter Park hotel?

Based on the information reported by the owner or manager, the Winter Park hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Winter Park hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Chateau Big Bear Boutique Hotel, BW Signature Collection | Hotel in Big Bear Lake

| 8.8 (1003 Reviews) | 1 Bathroom

Winter Park Hotel | Chateau Big Bear Boutique Hotel, BW Signature Collection

Hotel in Winter Park, Big Bear Lake

Family ski hotel with restaurant
After a day on the slopes, return to Chateau Big Bear Boutique Hotel, BW Signature Collection to dine at the restaurant, drink at the bar/lounge, and take a dip in a hot tub.
Housekeeping is available on request.
Chateau Big Bear Boutique Hotel, BW Signature Collection offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Big Bear Lake hotel provides wireless Internet access for a surcharge. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Skiing

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Shower/tub combination

Hair dryer

Private bathroom

Towels

Bedroom

Air conditioning

Bed sheets

Guidebooks/recommendations

Connecting rooms available

Iron/ironing board

Local maps

Free local calls

Breakfast

Full breakfast available for a fee daily 7:00 AM–10:00 AM

Coffee/tea in common area(s)

1 restaurant

1 bar

Coffee/tea maker

Refrigerator

Parking

Onsite parking includes off-street options

Free theme park shuttle

Wheelchair-accessible parking and van parking available

Uncovered self parking on site (USD 20 per night)

Electric car charging station on site

Free area shuttle up to 15 miles

Free shopping center shuttle

Accessibility

Pool hoist on site

Visual alarms in hallways

Wheelchair-accessible van parking

Braille signage

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Well-lit path to entrance

Wheelchair-accessible pool

Wheelchair-accessible parking

Wheelchair-accessible registration desk

Elevator

Assistive listening devices available

Activities

Casino

Theme parks

Snow tubing

Snowshoeing

Sailing

Water skiing

Horse riding

Downhill skiing

Fishing

Golfing

Outlet shopping

Hiking/biking trails

Skiing

Foosball table

Arcade/game room

Seasonal outdoor pool

Air hockey

Billiards/pool table

Hot tub

Table tennis

Fitness center

Entertainment

Cable channels

42-inch flat-screen TV

General

24-hour business center

Conference space (2077 square feet)

Meeting rooms - 2

Front-desk safe

Elevator

Vending machine

Ballroom

Banquet hall

English

Smoke-free property

Fireplace in lobby

Games

Guest Services

Refrigerator

Arcade/game room

Free theme park shuttle

Seasonal outdoor pool

Free area shuttle

Luggage storage

Ski storage

Concierge services

Change of bedsheets (on request)

Housekeeping (on request)

Wedding services

Change of towels (on request)

24-hour front desk

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: WiFi (USD 1 per night)

Policies

Check-in

Check-in start time: 4 pm; check-in end time: 5 am late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for in-room wireless internet: usd 1 per night (rates may vary) uncovered self parking fee: usd 20 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Heather

Dec 23, 2025 11:06:59 PM

Review Score: 6

Summary: The rooms were clean. Staff was really nice. For what you spend per night it felt a bit dated and needing some TLC.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 1 King Bed, Accessible, Balcony Room Size: 300 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Balcony or patio, Number of bedrooms - 0, Fireplace, Square meters - 28, Balcony, Square feet - 300, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Queen Beds, Non Smoking, Balcony Room Size: 285 square feet m² 2 Queen Beds	General Ping - 8, Number of living rooms 0, Balcony or patio, Number of bedrooms - 0, Fireplace, Square feet - 285, Balcony, Square meters - 26, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, Non Smoking, Fireplace Room Size: 285 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Hair dryer, Number of bedrooms - 0, Fireplace, Square feet - 285, Coffee/tea maker, Square meters - 26, Bed count minimum 1, Bed count maximum 1, Free wired internet
Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room) Room Size: 300 square feet m² 2 King Beds	General Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Square feet - 300, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Queen Beds, Non Smoking, Fireplace Room Size: 285 square feet m² 2 Queen Beds	General Ping - 8, Number of living rooms 0, Hair dryer, Number of bedrooms - 0, Fireplace, Square feet - 285, Coffee/tea maker, Square meters - 26, Bed count minimum 2, Free wired internet, Bed count maximum 2
Standard Room, 2 Queen Beds, Accessible, Bathtub Room Size: 285 square feet m² 2 Queen Beds	General Ping - 8, Number of living rooms 0, Balcony or patio, Number of bedrooms - 0, Fireplace, Square feet - 285, Balcony, Square meters - 26, Bed count minimum 2, Accessible bathtub, Bed count maximum 2
Standard Room, 1 King Bed, Non Smoking, Balcony Room Size: 285 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Jetted bathtub, Number of bedrooms - 0, Fireplace, Square feet - 285, Balcony, Square meters - 26, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed, Non Smoking, Balcony Room Size: 285 square feet m² 1 King Bed	General Ping - 8, Balcony or patio, Fireplace, Number of bedrooms - 1, Square feet - 285, Balcony, Square meters - 26, Bed count minimum 1, Bed count maximum 1, Free wired internet
Standard Room, 1 King Bed, Accessible, Bathtub Room Size: 285 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Balcony or patio, Number of bedrooms - 0, Fireplace, Square feet - 285, Balcony, Square meters - 26, Bathtub or shower, Bed count minimum 1, Bed count maximum 1, Accessible bathtub